Frequently Asked Questions

FAQS

What are your COVID-19 protocols?


Totcercise is commited to the safety and well-being of our staff and clients during the COVID-19 pandemic. With that being said, we have the following protocols in place: 1. All equipment is cleaned and disinfected, prior to and after each rental. 2. Totcercise will have hand sanitizing options available during your rental. 3. All clients will be required to fill out a COVID health questionnaire.




How often is the equipment cleaned?


Our main priority is the safety and well-being of our clients. We clean and disinfect prior to each rental and immediately after each rental.




What type of event can I rent Totcercise for?


We are able to accomodate any type of occasion such as: birthday parties, family reunions, school functions, play dates, corporate events, church events, showers, holiday events, weddings, plus more!




Can Totcercise be setup indoors or outdoors?


Yes! Totcercise can be setup both indoors and outdoors! We require a flat surface, one electrical outlet, and a minimum of a 15'x25' area.




What is required to reserve my event date?


We require a 50% deposit and a signed agreement to confirm your rental. The final balance is due two days prior to the event.




Can I rent Totcercise for a play date?


Absolutley! We'd love to be a part of your next play date! Message us to hear about our play date packages!




Is Totcercise licensed and insured?


Yes! Proof of insurance is available upon request.




How do I book Totcercise for my upcoming event?


Send us a direct message via email, instagram, facebook, or through the Let's Chat icon on our website. A Totcercise representative will be in contact within 24 hours. Our contact information is listed below: Email: info@totcercise.com Call or Text: (586) 713-9464 Instagram: Totcercise Facebook: Totcercise Mobile Soft Play Gym